Privacy Policy
At Hotel Anam International, we are committed to safeguarding the privacy of our guests and visitors. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it.
1. Information We Collect:
We collect personal information provided voluntarily by guests during reservation, check-in, or through our website. This may include:
- Contact information such as name, address, email address, and phone number.
- Payment details such as credit card information.
- Preferences and special requests related to your stay.
We also collect non-personal information through cookies and similar technologies to enhance your browsing experience on our website.
2. How We Use Your Information:
We use the information collected for the following purposes:
- To process reservations and payments.
- To provide personalized services during your stay.
- To communicate with you about your reservation or to send promotional offers.
- To improve our services and tailor them to your preferences.
- To comply with legal obligations.
3. Sharing Your Information:
We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, IT service providers, or marketing agencies. These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
We may also disclose your information when required by law or to protect the rights, property, or safety of Hotel Anam International, our guests, or others.
4. Data Security:
We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.
5. Your Rights:
You have the right to access, correct, or delete your personal information held by us. You may also opt-out of receiving promotional communications from us at any time.
6. Children’s Privacy:
Our services are not directed at children under the age of 18, and we do not knowingly collect personal information from them.
7. Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.
8. Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@hotelanam.com.
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.